RETURNPOLICY
RETURNPOLICY
Thank you for your purchase. You are supporting my passionate artpractise. <3 However, if you are not completely satisfied, I’m here to help.
Exchanges
As a small, independent business, I’m unable to offer standard exchanges like big companies do. However, I care about your satisfaction — if you received the wrong size or have another concern, please reach out. I’ll do my best to find a solution on a case-by-case basis.
Returns
- Lingerie may only be returned if the original hygiene protection liner is still in place and the item is unworn.
- Jewelry is non-returnable for hygiene and safety reasons.
- Returns must be requested within 14 days of receiving your order.
- Return shipping costs are the responsibility of the customer, including international returns.
- Items must be returned in their original condition and packaging.
How to Request a Return
To start a return, contact me via email, Instagram, or the contact form on my website. I aim to respond within a few days.
Refunds
Once your return is received and inspected, I will notify you about the approval of your refund. If approved, your refund will be processed within a few days to your original payment method.
Let’s Stay in Touch
If you have any doubts before placing an order — about sizing, materials, or anything else — feel free to contact me. I’m happy to help. And if something’s not quite right after your order: don’t worry. We’ll figure it out together.